Milltown Plumbing is a family owned and operated business established in 1979. Ever since the company was founded, we’ve stayed true to our commitment to the people of Northeastern Massachusetts and Southern New Hampshire: our licensed and bonded plumbers offer honest answers to all of your plumbing questions, and we provide cost-effective, permanent solutions to keep your home healthy and safe. That commitment to your satisfaction has guided us for over 35 years of commercial and residential plumbing service, and the result is that homeowners in Northeastern Mass and Southern NH trust us more than anyone else for quality plumbing repairs and emergency service.
We were having difficulty with a basement pipe that went into the main sewer line. We Knew it was clogged, but we didn't know to what extent. It was essential to solve the problem so that we wouldn't have water in the basement due to a blocked pipe. Pedro came to save the day! He was friendly, professional, knowledgeable, and extremely skilled. He was able to assess the problem of roots in the pipe and remove them. The pricing was very fair and not overpriced. Thank you Pedro and Milltown Plumbing & Heating for providing rapid service that was done right. It is greatly appreciated and I highly recommend your company. It is such an asset to have Pedro working on your team as a plumber.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Milltown Plumbing is the Porsche of residential HVAC & Plumbing. We had them update our entire system with a 95% efficient furnace, new coil, new condenser, electrical, etc. They did it in 1 day! An entire crew of professional & skilled workers, which very few companies can offer. From start to finish they give you unmatched attention to detail, communication and execution. They blew me away with the wealth of knowledge & willingness to work with our budget. Milltown helped us with competitive financing options as well. We added their concierge like service plan that assures the maintenance on our investment is done properly. The money I spent was well worth it by adding efficiency, value to the home and safety for my family by removing an old unit. Cheers to these guys, couldn’t ask for more. They do business the right way.
We contacted Milltown last week to get 5 plumbing jobs done and we hoped they could be done in one day. They took our information and explained that the technician would come out, be fully stocked and equipped to do what we asked for and that they would contact us just before the date to confirm and let us know what time to expect them. They called the night before, told us the time and we were lucky enough to get Tim C. He showed up on time, went over the list of things we wanted to get done and he went with us as we explained each job. He then wrote up an estimate, gave us some feedback and a heads-up on what he might find when he got into the jobs. We accepted and he got to work right away. He was very personable and knowledgeable and was always looking to repair instead of replace. Inevitably, there were some places where 'replace' was required but we were given options and no pressure. Tim did a truly outstanding job on all the work. At one point he had to turn off the water to the house and noticed that the whole house shutoff had seized. He contacted the town Water Dept on our behalf and explained the situation. They were out very quickly and Tim worked with them to get the shutoff replaced. As Tim was going along, he cleaned up after himself. On top of doing fantastic work on all the tasks, he inspected the rest of our plumbing for any potential issues - he found none. I'm trying to find the words to say how pleased we were with Tim but "great", "friendly" and "superlative" just don't seem adequate but we'll go with those for now. The next time I call Milltown for service, I'm going to ask for Tim. We've had Milltown out to do work for us before and we've been very happy with them - that's why we continue to reach out to them first. We have, and will continue, to recommend Milltown to friends and family. Do yourself a favor and give them a call.
I called Milltown for an issue with a blocked mainline pipe causing backup in my shower. Scott & Pedro came out to snake the line and hydro jet to remove the sludge and buildup. I was worried because the price seemed high, but I’m very happy with the service that was provided. The plumbers who worked the job showed the upmost professionalism — explaining the work to me upfront, calling their manager to ensure I got the best price, keeping me posted with progress, and always answering my questions in a clear and helpful way. The job was clearly bigger we had initially expected, but I do not feel like I was misled as they showed me the tree roots and debris removed from the line. They also did a great job with the cleanup and made sure the rusted old bulkhead door was shut so I didn’t have to mess with it myself. Thank you!!
MillTown Plumbing responded to our needs quickly and efficiently. My wife and I just moved into our first home and we quickly realized there was a lot of plumbing work that we needed done immediately. Milltown has been amazing for us. We primarily work with Amner and we are very happy with the quality of his work. We trust him to get the job done right and feel much safer in our home now. I highly recommend this company.
My husband and I decided to use Milltown Plumbing for the first time. Since my husband had to go in to work today, I was left with the daunting task of explaining and showing everything to whoever came to our home. Since I had never dealt with any plumbing in our house, I felt bad for who was going to come. Fortunately, Pedro Madera was our technician and he was so amazing to a degree that I actually enjoyed my experience with this company. He was exceptionally patient with my lack of knowledge about location and names of certain things and he didn't seem to mind the many questions I had. Additionally, he clearly explained what he was going to do and why, reassured me about concerns I had and had me be a part of his process in discovering and diagnosing our issue. When he left, not only was I satisfied with his services, but I have a greater knowledge of what is going on in my home and how things work. I hope to have him next time we need to use Milltown Plumbing
Over 35 Years of Experience
Fast, Same-Day Repairs
Family Owned & Operated
Prompt, Reliable, Professional
Fully Licensed and Bonded
Always Ready When You Need Us
We know the value of prompt, professional and reliable services and look forward to serving your needs. Call us today!
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Our Company Values
MIllTown in the News. Making History since 1979
You don’t have to settle for an unpleasant living environment. Instead, depend on us as your HVAC contractor.
Our licensed and insured plumbers live close within the community and receive ongoing training. We’ll treat your home as if it were our own.
When the technician arrives, he’ll be in a clean and crisp uniform. Our trucks will be clearly marked. They exhibit traits of high integrity, character and respect.
At our company, we treat our technicians right and invest in their success so they’ll take care of our customers – and that’s exactly the type of person who will show up when you call.